Privacy Policy

Last updated: October 29, 2025

This Privacy Policy explains how Lup Live ("Company", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our mobile application (the “Service”). It also explains your privacy rights and how applicable laws protect you.

By using Lup Live, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

• Account means a unique account created to access our Service.
• Application refers to Lup Live, the software provided by the Company.
• Company refers to Lup Live.
• Country refers to Bangladesh.
• Device means any device capable of accessing the Service.
• Personal Data means information related to an identifiable individual.
• Service refers to the Lup Live application.
• Service Provider means any third party that processes data on our behalf.
• Usage Data refers to data collected automatically.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may request certain personally identifiable information, including but not limited to:

• Email address
• First and last name
• Usage Data

Usage Data

Usage Data is collected automatically and may include IP address, device type, operating system, app interaction data, and usage duration.

Information Collected While Using the Application

With your permission, Lup Live may access device features such as the camera or photo gallery to enable specific features. You may manage permissions at any time through your device settings.

Use of Your Personal Data

• To operate and maintain the Service
• To manage user accounts
• To communicate updates and notifications
• To improve features and user experience
• To comply with legal obligations
• To enhance security and prevent misuse

Retention of Your Personal Data

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

Transfer of Your Personal Data

Your data may be stored or processed on servers located outside your jurisdiction. We ensure appropriate safeguards are applied to protect your data.

Delete Your Personal Data

You may request deletion of your Personal Data by contacting us at Luplive@gmail.com.

Disclosure of Your Personal Data

We may disclose Personal Data when necessary to:

• Comply with legal requirements
• Protect our rights or property
• Prevent fraud or misuse
• Ensure the safety of users or the public

Security of Your Personal Data

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure.

Children’s Privacy

Lup Live does not knowingly collect Personal Data from children under 13. Any such data will be deleted immediately if discovered.

Child Safety & CSAE Prevention Policy

Lup Live strictly prohibits Child Sexual Abuse and Exploitation (CSAE). Violations will result in immediate account termination and reporting to relevant authorities.

To report violations, contact Luplive@gmail.com.

GDPR Compliance

Users in the European Economic Area (EEA) have rights including access, correction, deletion, and restriction of processing of their Personal Data.

CCPA & CPRA Compliance

California residents may request access, deletion, or opt-out of data sharing under CCPA and CPRA regulations.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, contact us at:

Email: Luplive@gmail.com